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Geriatric Quick Consult      Decision-making Capacity      Don't #4

Don't mislead patients or families about risk or benefit

Knowledge Action
Physicians that think a particular procedure is very important sometimes overstate the importance of the procedure, present few alternatives, or minimize the risk.

Conversely, physicians who think a procedure ill advised sometimes overstate the risk, minimize the benefit, or amplify the alternatives.

Neither of these strategies is recommended.

This is a sure way to lose the trust and confidence of your patients and to place yourself in a potentially problematic situation.

Yet, some degree of paternalism and guidance is often warranted, particularly when presenting a complex decision; in fact, most patients and families value direction when given in a clear manner by a trusted physician.

This is best done by presenting the facts in a form that is easily understood by patients, and by emphasizing the key issues, while including any others that are necessary to address.

For example, while death is a potential risk for many procedures, it is often a very rare complication.

For straightforward procedures, it is reasonable to let patients know that you are obliged to mention the more serious risks, but to de-emphasize those that are rare and anxiety producing.

Conversely, if the risk is high, it is necessary to let patients know this clearly.

Remember to consider the long-term consequences of the intervention, not just the risks and benefits of the procedure itself. An example here is gastrostomy (PEG) placement, where a number of undesirable consequences may emerge over the next several months.
  • Present reasons for a procedure and the potential risks involved in an honest, straightforward way.


  • When the risk is low, explain that you are obligated to mention the possibility of dying from a procedure, but de-emphasize its likelihood. Conversely, if a procedure carries a high risk, be honest in discussing this.
[Geriatric Quick Consults | Decision Making | Decision Making Do's and Don'ts]